Improve Customer Retention

Improve Customer Retention How Smaller Companies can Improve Customer Retention For a business to be successful, what does it need? Employees? Well… yes. Business Owner? I guess so. What a [...]

Customer Service

What does Customer Service actually mean? Really think about it; Customer Service. It seems like 99.9% of business’ say they have great customer service, but when I enter or even call [...]

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