FAQ’S

The company is called Huber Window Cleaning, but we do much more than just clean windows. Besides cleaning interior and exterior windows we offer a plethora of other services as well including:

• Deep cleaning of tracks and sills
• Removing, deep cleaning, drying and re-installing of screens
• Removing and Re-installing of storm windows
• Pressure Washing of decks, patios, walkways, driveways, fences, siding, soffits, fascia  etc…
• Eavestrough Cleaning

This is the most common question asked to us by our customers, and there isn’t a definitive answer because every situation is different.  Most of our customers have a cleaning in Spring and then Fall. Living near dirt roads, construction areas or developments will cause your windows to become dirty more frequently, which will require additional window cleaning.  Commercial buildings tend to have more traffic than a home on an everyday and weekly basis, which causes the windows to become dirtier a lot more quick.  To keep your business and building sparkling, we recommend a weekly, bi-weekly or monthly cleaning.  Whether you need your windows cleaned before your business opens for the day or you want the windows shining by the time you re-open after lunch; Huber is here for you. This assures when customers walk past or into your business they focus on the products or services rather than the windows.

A rule of thumb for knowing if you need your windows cleaned is; if you are asking or wondering about it then you should get them cleaned.

*Regularly cleaning your windows will keep them sparkly, prolong their lifespan and help your house or business look clean and welcoming.*

Customers constantly call us, wondering about cleaning windows in the rain.  It’s a great question.  The simple answer, Yes.  We clean windows in the rain, as long as it doesn’t compromise the quality of work or the safety of  the workers.  Light rain is not a concern for us, we always clean windows in this type of weather.  The real concern is when its pouring rain and incredibly windy.  The hard rain can make it very slippery on the ladder or flat surfaces for the workers as well softens the ground which can cause the ladders or even workers to sink while working.

Short and simple; No. Rain exposes dirt, it doesn’t create dirt on your windows. Dirt and air born particles are all around us in the air, and love sticking to windows or window screens. To the naked eye, the windows may still look clean and clear, but there is actually a film of dirt on your window. This is caused by several things like construction, yard work, near by farmer fields etc… Overtime, the windows get a little dirtier and dirtier but will still look clean because its what you are used too looking through. But the next time it rains the windows will look drastically worse causing you to think rain water did this. The water acts like a magnet and the dirt sticks to it and is dragged down your windows making the home owner think the rain brought all the dirt with it.

Yes. All of our employees are fully trained and insured through the WSIB and covered for $2,000,000.

We service Southern Ontario, and our main areas of cleaning are:

• Guelph
• Cambridge
• Kitchener/Waterloo
• Fergus/Elora
• Rockwood/ Erin
• Puslinch/Aberfoyle
• Milton
• Oakville
• Burlington

We offer several ways to pay your bill and whichever way your choose works great with us. You can pay via:

• Credit Card, Check or E-Transfer – If paying by Credit Card we ask you call us at (519)-836-2000 and give us the number over the phone.
• Check – we ask you to make it to Huber Window Cleaning and, if possible, please put the invoice number you are paying in the Memo line on the cheque.
• E-Transfer –  send it to office@huberwindowcleaning.com and, if possible, we would like the answer to the security question be the invoice number you are paying